Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between you and Korbee and govern your access to and use of the Korbee website, applications (web, iOS, and Android), APIs, and related services (together, the "Service"). Korbee is a workspace for touring artists, managers, accountants, and the people who back them. "Korbee", "we", "us", and "our" refer to the company that operates the Service (the "Company"). "You" and "your" refer to the person who creates or uses a Korbee account, and, where the account is used for an organisation, to that organisation.

By checking the acceptance box, creating an account, accessing the platform, or clicking "I agree", you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree, do not create an account and do not use the Service.

Please read Sections 21 (Warranty Disclaimer), 22 (Limitation of Liability), 23 (Indemnification), and 28 (Governing Law & Disputes) carefully: they limit our liability, allocate risk to you, and affect how disputes are resolved.

1. Definitions

• "Account" means the personal account you register to access the Service.
• "Your Content" means any data, text, files, contacts, contracts, invoices, images, audio, messages, or other material you or your team members submit to, store in, or generate through the Service.
• "Team Member" means a person you invite to collaborate in your workspace.
• "Subscription" means a paid plan giving continued access to the Service.
• "Third-Party Services" means services not operated by us that you connect to Korbee (e.g. Google, Apple, Stripe, Resend, social platforms, calendar and analytics providers).

2. Eligibility

You must be at least 16 years old (or the age of digital consent in your country, if higher) and able to enter into a binding contract under the laws of your jurisdiction. The Service is intended for professional and business use. If you use Korbee on behalf of an organisation (a label, agency, band, or company), you represent and warrant that you have authority to bind that organisation to these Terms, and "you" includes that organisation. You may not use the Service if you are barred from doing so under any applicable law or sanctions regime (see Section 26).

3. Account & security

• You are responsible for keeping your credentials confidential and for all activity under your account.
• Notify us at security@korbee.app immediately if you suspect unauthorised access.
• We may require identity verification for high-risk actions (e-signatures, payouts, billing changes).
• One human per account. Sharing logins between people is a Terms violation, invite collaborators as team members instead.

4. The service & licence to use

Korbee gives touring artists and their teams one workspace for bookings, contracts, invoices, contacts, files, tasks, calendars, e-signatures, and team communication. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your internal business purposes for the duration of your Account. Specific features may change over time. Material reductions to features included in your paid plan will be communicated by email at least 30 days in advance.

5. Free trial & subscription

• New accounts get a 14-day free trial with full access to every feature included in the Pro plan. No payment card is required to start the trial.
• To keep using Korbee after the trial, you must subscribe to a paid plan via Stripe.
• Subscriptions renew automatically (monthly or annually, depending on the plan you chose) until you cancel.
• Prices are shown on the Billing page and at checkout. We may change prices with at least 30 days' notice; price changes do not apply to a billing period you have already paid for.
• You can cancel at any time from /billing. Cancellation takes effect at the end of the current billing period, you keep access until then.
• Refunds are handled per our Refund Policy.

6. Fees, taxes & payment processing

• Fees for paid plans are stated on the Billing page and at checkout, exclusive of taxes unless stated otherwise. You authorise us and our payment processor (Stripe) to charge your payment method on a recurring basis until you cancel.
• You are responsible for all applicable taxes, duties, and levies (including VAT/GST) associated with your Subscription, other than taxes on our net income. Where we are required to collect tax, it will be added at checkout.
• Payments are processed by Stripe; by subscribing you also agree to Stripe's terms. We do not store full card numbers. Failed, reversed, or charged-back payments may result in suspension.
• Except as required by law or as stated in our Refund Policy, fees are non-refundable and there are no refunds or credits for partial periods, unused features, or downgrades.

7. Your content

You retain ownership of everything you upload, write, or create in Korbee ("Your Content"), contracts, contacts, files, messages, track masters, splitsheets, photos, everything.

You grant Korbee a worldwide, non-exclusive, royalty-free licence to host, store, back up, transmit, reproduce, display, and process Your Content solely to operate, secure, and improve the Service for you and the Team Members you invite, and as needed to comply with law. This licence ends when you delete the content or close your Account, except for backups retained for the periods listed in our Privacy Policy and copies you have shared with Team Members.

You represent and warrant that Your Content does not infringe or misappropriate any third party's intellectual property, privacy, publicity, or other rights, that it is not unlawful, and that you have all rights necessary to submit it and to share it with the Team Members you invite. You are solely responsible for Your Content and for backing it up independently.

8. Feedback

If you send us ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use and incorporate them without restriction, attribution, or compensation. Feedback is provided voluntarily and is not confidential.

9. Acceptable use

You agree not to, and not to permit anyone to, use Korbee to:

• Break the law or facilitate illegal, fraudulent, or harmful activity.
• Upload malware, scrape or harvest the platform, reverse-engineer, probe for vulnerabilities (other than via our security disclosure address), circumvent rate limits or access controls, or attempt to disrupt or overload the Service.
• Send spam or unsolicited communications, harass, defame, threaten, or impersonate other people via Korbee's messaging, booker form, or e-signature features.
• Upload or transmit content that is illegal, obscene, hateful, infringing, or that you have no right to share.
• Resell, rent, sublicense, or expose Korbee to third parties as your own product (no white-labelling without a written agreement).
• Use the Service to build or train a competing product, or train machine-learning models on data you do not own or that you obtained from other Korbee users.

We may investigate, remove content, and suspend or terminate accounts that violate this section. Where the violation is severe (security, abuse, fraud, or legal risk), suspension may be immediate and without prior notice.

10. E-signatures

Korbee's in-house e-signature feature is intended for routine music industry agreements (booking, performance, splitsheets, NDAs, synchronisation, brand deals). It is not legal advice. The validity and enforceability of an e-signature depend on the jurisdiction and document type; for high-stakes agreements, consult a lawyer. We provide signed PDFs with a tamper-evident audit trail; we do not act as a qualified/certified trust service provider under eIDAS or comparable laws, and we are not a party to, and take no responsibility for, the agreements you create, send, or sign.

11. Public booking pages

When you publish a public booking link, anyone with the link can submit a booking inquiry that creates a project, draft contract, and draft invoice in your workspace. You are solely responsible for reviewing inquiries, verifying counterparties, and reviewing any draft before accepting it or sending a contract. We do not vet or endorse anyone who submits an inquiry.

12. AI features

Some features (contract template suggestions, draft replies, stats narratives, document verification) use third-party AI providers (currently Anthropic). We do not permit these providers to train their models on your inputs. AI outputs are automated suggestions that can be inaccurate or incomplete, you must review them before relying on or sending them. Korbee is not liable for any decision, agreement, or loss arising from an AI suggestion you did not independently review.

13. Third-party services

Korbee integrates with Third-Party Services you choose to connect (e.g. Google, Apple, Stripe, Resend, social and analytics platforms, calendar providers). Your use of those services is governed by their own terms and privacy policies. We do not control and are not responsible for Third-Party Services, including their availability, accuracy, security, outages, or changes, and we may disable an integration at any time.

14. No professional advice

Korbee is a software tool, not a law firm, accountant, tax adviser, financial adviser, or booking agent. Nothing in the Service (including templates, invoices, tax fields, stats, earnings figures, or AI output) constitutes legal, tax, accounting, financial, or professional advice. You are solely responsible for your own legal, tax, accounting, and regulatory compliance and should consult a qualified professional before relying on anything generated in Korbee. Figures and reports are estimates provided for convenience and may contain errors.

15. Korbee intellectual property

The Service, including its software, design, look and feel, logos, trademarks, and all related intellectual property, is and remains owned by Korbee and its licensors. These Terms grant you no rights in our intellectual property except the limited licence in Section 4. You may not use our name, logos, or branding without prior written permission.

16. Copyright complaints

We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a notice to legal@korbee.app with: (a) identification of the work; (b) the location of the material; (c) your contact details; (d) a statement that you have a good-faith belief the use is unauthorised; and (e) a statement, under penalty of perjury, that the information is accurate and you are authorised to act. We may remove allegedly infringing content and terminate repeat infringers.

17. Privacy & data protection

Our handling of personal data is described in our Privacy Policy. Where you use Korbee to process personal data of third parties (e.g. your contacts, promoters, fans), you are the controller of that data and you are responsible for having a lawful basis and appropriate notices. We act as your processor for such data and process it only to provide the Service and as instructed through your use of it, consistent with applicable data-protection law (including the GDPR where it applies).

18. Availability, backups & your responsibility

We aim to keep the Service available but do not guarantee any specific uptime and may perform maintenance, updates, or changes at any time. We take reasonable measures to back up data but do not guarantee against loss. You are responsible for exporting and independently backing up Your Content. The Service may be subject to reasonable usage, storage, rate, and API limits.

19. Beta & preview features

We sometimes release features marked "beta" or "preview". They are provided "as is", may change, break, or be removed without notice, and may have additional risks. Do not rely on them for mission-critical workflows.

20. Suspension & termination

• You can close your Account any time from /settings. We will delete your data per our Privacy Policy.
• We may suspend or terminate your Account or the Service (in whole or in part) if you violate these Terms, fail to pay, create legal or security risk, or if we discontinue the Service. Where reasonable, we will give notice and a chance to cure first.
• On termination by either party, your licence and access end immediately. Export any data you need beforehand. Sections that by their nature should survive (including 6-8, 14-17, and 21-30) survive termination.

21. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS. To the maximum extent permitted by law, we and our suppliers disclaim all warranties, express, implied, statutory, or otherwise, including merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or that it will meet your requirements, or that any specific bookings, revenue, or business outcomes will result from using it. No advice or information obtained from us creates any warranty not expressly stated here.

22. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORBEE'S TOTAL AGGREGATE LIABILITY for all claims arising out of or relating to these Terms or the Service is limited to the greater of (a) the fees you actually paid us in the 12 months immediately before the event giving rise to the claim, or (b) EUR 100.

We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost bookings, lost revenue, lost goodwill, business interruption, or loss or corruption of data, in each case however caused and under any theory of liability, even if advised of the possibility. These limitations apply even if a remedy fails of its essential purpose.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law (such as for death or personal injury caused by negligence, fraud, or certain mandatory consumer rights). Some jurisdictions do not allow some of these limitations; in that case they apply to the maximum extent permitted.

23. Indemnification

You agree to defend, indemnify, and hold harmless Korbee, its officers, employees, and agents against any claims, liabilities, damages, losses, and reasonable legal fees arising out of or related to (a) Your Content; (b) your use of the Service; (c) your breach of these Terms or of any law; or (d) your violation of any third-party right, including any agreement you created, sent, or signed through Korbee.

24. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, strikes, epidemics or pandemics, governmental action, internet or telecommunications failures, or failures of hosting, payment, or other third-party providers.

25. Electronic communications

You consent to receive communications from us electronically (by email or in-app), including notices required by law, and agree that electronic communications and records satisfy any legal requirement that such communications be in writing. Transactional and security-related messages are part of the Service and cannot be opted out of while your Account is active.

26. Export controls & sanctions

You represent that you are not located in, or a national or resident of, any country or region subject to comprehensive sanctions, and that you are not on any restricted-party or denied-persons list. You agree to comply with all applicable export-control and sanctions laws and not to use the Service in violation of them.

27. Changes to these Terms

We may update these Terms from time to time. For material changes, we will notify active accounts by email or in-app at least 30 days before they take effect and update the "last updated" date above. Your continued use of Korbee after the effective date means you accept the updated Terms; if you do not agree, stop using the Service and cancel before they take effect.

28. Governing law & disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-laws principles, and (where applicable) by the EU regulations that apply to you. Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@korbee.app; if it is not resolved within 30 days, either party may pursue formal action.

The competent courts of Bucharest, Romania will have exclusive jurisdiction, unless mandatory consumer-protection laws of your country of residence grant you the right to bring proceedings in your local courts. To the extent permitted by law, you and Korbee waive any right to a jury trial and agree that claims must be brought individually and not as part of a class or representative action.

29. Miscellaneous & survival

• If any clause is held unenforceable, it will be modified to the minimum extent necessary and the rest of the Terms remain in effect.
• Our failure to enforce a clause is not a waiver of the right to enforce it later.
• You may not assign or transfer these Terms without our written consent; any attempt to do so is void. We may assign them, including in connection with a merger, acquisition, or sale of assets.
• There are no third-party beneficiaries. Nothing in these Terms creates a partnership, agency, or employment relationship.
• These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and Korbee regarding the Service and supersede all prior agreements. In case of conflict, these Terms control unless a specific document states otherwise.

30. Contact

Questions about these Terms? hello@korbee.app
Legal: legal@korbee.app
Privacy: privacy@korbee.app
Security: security@korbee.app